"Went here for the first time, absolutely loved it. The staff were so welcoming and kind. What I liked here vs other spas is they really take their time to get a sense of what you’re looking for/explain what they’re doing throughout the service. Went for brow waxing and a manicure, and I will be back! Beth (who did my brows) was so sweet!"
"A one stop shop for everything a girl needs! Serenity has been my go-to for they past 6 years now. The services I receive are facials, massages, laser treatment, pedicures, waxing, and hair cut/color/ blow dry. The entire staff is extremely friendly and true professionals in their craft. I look to them for advice on skin routines, hair coloring, etc and they have never steered me wrong! When entering the spa for my treatments I am immediately relaxed and comfortable. Highly recommend if you are looking for any service Serenity provides this is the place to go."
"I had my first facial there today and let me tell you it was amazing. I recommend this place for anyone. I plan to return specifically for Kathleen and the amazing environment. 10/10 overall experience"
"I just left Serenity in the City Medford and feel absolutely amazing! Alyssa gave me the best massage and offered tips on how to help relieve back pain at home, Brianna rejuvenated my feet with the most pleasant pedicure, and Karen gave me a luxurious wash and trim and shared her knowledge and expertise throughout. The atmosphere here is amazing. Everyone was so welcoming and attentive. I would definitely come back again. "
"Brought my husband here for a birthday massage while I got a pedicure. He said the masseuse was great and really did a deep tissue massage like he wanted. I found the pedicure chair super relaxing and the job well done. We both enjoyed the waiting area with a hot towel and beverage options like tea, water and champagne. We would definitely come back for a special occasion, great experience!"
"The most relaxing and reliable environment I have found. I love it here, I actually wish the estheticians would be behind schedule so I can have more time to sit in the waiting area because it's so comfortable! The lighting is spot on, the relaxing sounds and aroma are hypnotic and the staff are among the best of the very best. Each staff member is knowledgeable and helpful. You will also find in the front waiting area are beautiful boutique style jewelry and a small rack of one of a kind clothing items also just beautiful! Be sure to stop for hair and skin products. this spa sells top notch as close to medical grade products you can get. I love the refreshing cucumber water and mimosas always offered. My services are always a wax I won't go anywhere else and I wouldn't allow anyone outside of this spa to wax my face l. I strongly suggest getting a facial - My skin felt brand new and I have brought 4 people there who are now permanent clients!"
"I’ve been coming to Serenity in the City for years for hair cuts, waxes, facials, massages, manicures, and pedicures and I can’t say enough great things about them! I’ve loved every service I’ve gotten, and I buy gift cards for family and friends for holidays, birthdays and special occasions. They have high quality products and high quality staff. Truly an amazing spa experience!!!"
"I love coming to Serenity in the City Salon & Spa in Medford! I have received different skincare treatments each time and each visit has been wonderful and effective. The front desk staff got me in for a last minute appointment and were very helpful in having me select the treatment. My esthetician was so sweet, kind and an expert. The rooms are so cozy and perfect for relaxing. I look forward to visiting again!"