"Have been coming to Serenity for YEARS now after my mother has been a long time client and both do not have one negative thing to say about it here. I've gotten pretty much everything done from my hair, nails, waxing and can't wait to get my first facial this year. The staff is always extremely friendly and professional and the atmosphere is everything you'd expect from a spa and more!!"
"My husband and I went 2yrs ago and had an amazing experience. I was 6months pregnant at the time so I got an amazing and relaxing prenatal massage. My husband got an aromatherapy massage and was so relaxed he ended up falling asleep! Ha! We got to still do a couples massage even tho we we're getting different treatments. We had pedicures after and all the staff was so amazing! When we first arrived we had refreshing drinks or tea and changed into soft robes. Sat while waiting in a comfortable and cozy seating area. The whole experience was so great! I would love to go again!!!"
"I’ve been to both locations and had an amazing experience at each. I recently had a deep tissue massage with Melinda and she was able to relieve a lot of tension and tightness for me. 10/10 recommend, will be back soon!"
"This place is wonderful. I recently went for a cut and dye and am very satisfied. They know how to treat their clients and its at a more reasonable price that some other salons/spas that have similar services."
"I love this spa! I cannot believe this place exists right here in Medford. I have been looking for a new skincare place to call home since I moved here in 2017. Serenity in the City is a little slice of paradise. From the moment I walked in (and every time since) I am greeted with incredible kindness and attention. The skin care? OMGGGGG best facial I have ever had!"
"I have been to the spa for various treatments throughout the years but have never been to the salon. I booked a haircut with the Olaplex treatment and was assigned to Jamie a senior stylist. She cut my hair exactly the way I wanted with layers and then blow dried my hair straight and used a flat iron as well. My hair looked fabulous and I received a lot of compliments. Very refreshing to receive a haircut exactly how I wanted. Both the spa and salon services are excellent!"
"I have been going to Serenity in the City since 2012. The staff at Serenity are amazing! First, I would not trust anyone else with my eyebrows but my amazing aesthetician at Serenity! The staff care about your well-being and the atmosphere is relaxing. They greet me by my name and are always welcoming. They always offer me tea or water to make sure I am comfortable. I also enjoy taking a day to treat myself to a massage. I have never been disappointed, which is why I have been a loyal customer for 8 years."
"I went to Serenity (Medford) for a massage and it was such a great experience. I was a little late but the front desk staff was so kind and attentive. I used the infrared sauna which was such a cool experience and a relaxing 15 minutes before my massage. My massuse was the BEST! So relaxing and focused on exactly what my body needed. Thank you for an amazing and relaxing evening, will definitely be back. Looking forward to trying more services."