Experience Serenity

"Have been coming to Serenity for YEARS now after my mother has been a long time client and both do not have one negative thing to say about it here. I've gotten pretty much everything done from my hair, nails, waxing and can't wait to get my first facial this year. The staff is always extremely friendly and professional and the atmosphere is everything you'd expect from a spa and more!!"

"My husband and I went 2yrs ago and had an amazing experience. I was 6months pregnant at the time so I got an amazing and relaxing prenatal massage. My husband got an aromatherapy massage and was so relaxed he ended up falling asleep! Ha! We got to still do a couples massage even tho we we're getting different treatments. We had pedicures after and all the staff was so amazing! When we first arrived we had refreshing drinks or tea and changed into soft robes. Sat while waiting in a comfortable and cozy seating area. The whole experience was so great! I would love to go again!!!"

"I’ve been to both locations and had an amazing experience at each. I recently had a deep tissue massage with Melinda and she was able to relieve a lot of tension and tightness for me. 10/10 recommend, will be back soon!"

"This place is wonderful. I recently went for a cut and dye and am very satisfied. They know how to treat their clients and its at a more reasonable price that some other salons/spas that have similar services."

"I love this spa! I cannot believe this place exists right here in Medford. I have been looking for a new skincare place to call home since I moved here in 2017. Serenity in the City is a little slice of paradise. From the moment I walked in (and every time since) I am greeted with incredible kindness and attention. The skin care? OMGGGGG best facial I have ever had!"

"I have been to the spa for various treatments throughout the years but have never been to the salon. I booked a haircut with the Olaplex treatment and was assigned to Jamie a senior stylist. She cut my hair exactly the way I wanted with layers and then blow dried my hair straight and used a flat iron as well. My hair looked fabulous and I received a lot of compliments. Very refreshing to receive a haircut exactly how I wanted. Both the spa and salon services are excellent!"

"I have been going to Serenity in the City since 2012. The staff at Serenity are amazing! First, I would not trust anyone else with my eyebrows but my amazing aesthetician at Serenity! The staff care about your well-being and the atmosphere is relaxing. They greet me by my name and are always welcoming. They always offer me tea or water to make sure I am comfortable. I also enjoy taking a day to treat myself to a massage. I have never been disappointed, which is why I have been a loyal customer for 8 years."

"I went to Serenity (Medford) for a massage and it was such a great experience. I was a little late but the front desk staff was so kind and attentive. I used the infrared sauna which was such a cool experience and a relaxing 15 minutes before my massage. My massuse was the BEST! So relaxing and focused on exactly what my body needed. Thank you for an amazing and relaxing evening, will definitely be back. Looking forward to trying more services."

"Went here for the first time, absolutely loved it. The staff were so welcoming and kind. What I liked here vs other spas is they really take their time to get a sense of what you’re looking for/explain what they’re doing throughout the service. Went for brow waxing and a manicure, and I will be back! Beth (who did my brows) was so sweet!"

"A one stop shop for everything a girl needs! Serenity has been my go-to for they past 6 years now. The services I receive are facials, massages, laser treatment, pedicures, waxing, and hair cut/color/ blow dry. The entire staff is extremely friendly and true professionals in their craft. I look to them for advice on skin routines, hair coloring, etc and they have never steered me wrong! When entering the spa for my treatments I am immediately relaxed and comfortable. Highly recommend if you are looking for any service Serenity provides this is the place to go."

"I had my first facial there today and let me tell you it was amazing. I recommend this place for anyone. I plan to return specifically for Kathleen and the amazing environment. 10/10 overall experience"

"I just left Serenity in the City Medford and feel absolutely amazing! Alyssa gave me the best massage and offered tips on how to help relieve back pain at home, Brianna rejuvenated my feet with the most pleasant pedicure, and Karen gave me a luxurious wash and trim and shared her knowledge and expertise throughout. The atmosphere here is amazing. Everyone was so welcoming and attentive. I would definitely come back again. "

"Brought my husband here for a birthday massage while I got a pedicure. He said the masseuse was great and really did a deep tissue massage like he wanted. I found the pedicure chair super relaxing and the job well done. We both enjoyed the waiting area with a hot towel and beverage options like tea, water and champagne. We would definitely come back for a special occasion, great experience!"

"The most relaxing and reliable environment I have found. I love it here, I actually wish the estheticians would be behind schedule so I can have more time to sit in the waiting area because it's so comfortable! The lighting is spot on, the relaxing sounds and aroma are hypnotic and the staff are among the best of the very best. Each staff member is knowledgeable and helpful. You will also find in the front waiting area are beautiful boutique style jewelry and a small rack of one of a kind clothing items also just beautiful! Be sure to stop for hair and skin products. this spa sells top notch as close to medical grade products you can get. I love the refreshing cucumber water and mimosas always offered. My services are always a wax I won't go anywhere else and I wouldn't allow anyone outside of this spa to wax my face l. I strongly suggest getting a facial - My skin felt brand new and I have brought 4 people there who are now permanent clients!"

"I’ve been coming to Serenity in the City for years for hair cuts, waxes, facials, massages, manicures, and pedicures and I can’t say enough great things about them! I’ve loved every service I’ve gotten, and I buy gift cards for family and friends for holidays, birthdays and special occasions. They have high quality products and high quality staff. Truly an amazing spa experience!!!"

"I love coming to Serenity in the City Salon & Spa in Medford! I have received different skincare treatments each time and each visit has been wonderful and effective. The front desk staff got me in for a last minute appointment and were very helpful in having me select the treatment. My esthetician was so sweet, kind and an expert. The rooms are so cozy and perfect for relaxing. I look forward to visiting again!"

"Nothing but relaxation and lovely smells! I thought the waiting relaxation area was so nice, complete with a constant rotation of fresh hot neck towels and comfy seating. I had never had reflexology before, and Linda did a fantastic job. I felt like I was walking on air afterwards!"

"My wife and I loved coming here. She got the luxury back and I got the sweet hot. Both of the people taking care of us did very good and we will definitely come back!"

"I have been a long time client of Serenity in the City for my hair care, and I've always had a stellar experience. When my regular hairdresser isn't available, there is always a very talented colleague who can accomodate my schedule. Recently, I attended a 1 day retreat at the Stoneham location and it was a wonderful experience. I highly recommend Serenity in the City, and I intend to remain a loyal customer of them for everything spa & beauty!"

"I can’t say enough good things about Serenity in the City. It is truly phenomenal. I have been to many high end spas while traveling and and Serenity is the best experience I have ever had. Their services and atmosphere are that of a high end spa with the incredibly affordable prices. Serenity is the only place I have ever been too which I’ll say “any available provider” because everyone is THAT good."

"Honestly, what have I been doing with my life? I should have started coming to this salon as soon as I moved to Medford 2 years ago. Absolutely fantastic experience from the moment I walked in. Everyone was super friendly, and your girl is never one to turn down a mimosa. Linda was great. She immediately understood what I wanted to do with my hair, and got right to work. She checked in with me periodically to make sure she was still on the right track, and she was! I got exactly the cut I was looking for and am really pleased with it. Will definitely be back again!"